Privacy Policy

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Privacy Policy
Privacy policy

Our Commitment to Privacy

Air Transport Services, Inc. (“ATS”) respects the privacy of each person who visits our website, and we are committed to protecting it. This Privacy Policy describes how we collect and use information about our online visitors.

This Privacy Policy may be changed or updated from time to time. By visiting our website, you accept the practices described in this Privacy Policy.

Financial and In-Kind Donors: Click Here for our privacy policy for financial and in-kind donors.

The Data We Collect

Our website provides convenient ways for you to access our services and learn about our organization. ATS collects information about our online visitors both directly from our visitors and indirectly from other companies that provide data to us. We use this information to communicate with our supporters and clients and to process their transactions. We do not sell it to other organizations.

When you use our website to make a financial contribution or to request a volunteer flight, we may ask you to provide your name, address, phone number, email address and other information. We will ask you to provide standard credit card information when you make a financial donation to support our organization.

ATS obtains information about our online visitors from other sources as well. For example, we engage vendors that provide contact information and other data, and we use this data to help us communicate with individuals who may be interested in contributing to our mission.

We also collect non-personal information about our online visitors using cookies, pixels, web beacons, and other technologies that operate automatically when you visit our website. We use this information to provide our visitors with a more relevant online experience and to help us make improvements to our website. The information helps us understand which parts of our websites are visited most and how much time each visitor spends there. If you do not want us to collect information using cookies, you can disable this function in your browser. If you block cookies from us, however, you may not be able to see personalized content and our website may not function optimally.

How We Secure Data

ATS uses a variety of security measures to protect your data. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personally identifiable information.

We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you provide to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.

No website or electronic data can ever be completely secure, but we strive to maintain up-to-date and appropriate security mechanisms.

How We Use Your Information

If you provide ATS with personal information when you visit our website, we may use the information in our programs and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our services and events, request donations, or provide a more personalized online experience.

We do not sell, trade, or share our donors’ personally identifiable information with any other entity. We do not send mailings to our donors on behalf of other organizations. On occasion, we may share your information with our vendors and other partners that help us with our activities and programs. For example, we share information with vendors that help us fulfill our missions, manage data, and process donations and credit card payments. These vendors are bound by strict confidentiality rules and are permitted to use the information only to support our operations. We also disclose information as required by law.

We Care About Doing It Right

ATS is committed to processing your information accurately. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.

If you need to contact us to review your information or make corrections, please use (THIS FORM).

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ATS is committed to processing your information accurately. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.

If you need to contact us to review your information or make corrections, please use (THIS FORM).

Contact Us About Privacy

If you have questions about this Privacy Policy, you may email us at the following e-mail address: privacy@ats-relief.org.

ATS operates exclusively for charitable purposes (tax id code: 88-0757081) within the scope of Section 501(c)(3) of the Internal Revenue Service code.

© 2025 Air Transport Services, Inc.​